Self Service IVR Solutions IBM Websphere Avaya IR Periphonics Nuance Speech Recognition Nuance IBM Via Voice VoiceXML Migration Avaya to Voice XML Periphonics to Voice XML Application Development VXML Compliancy Test

Let us help you... For all your ERP Staff Augmentation requirements For all your Corporate ERP training needs of your IT staff and end users For your successful ERP project implementations For maintenance of your production systems For all your ERP system enhancements and solutions

To learn how LeadingC’s solutions can help your business, call: 732-283-7009 (East Coast) or 949-442-0050 (West Coast)

At LeadingC, we provide IVR consulting services for the following Nortel/Periphonics Platforms.

Periphonics VPS. This is a multi-media, self-service platform that automates the transaction processing, traditionally conducted by contact center agents.

MPS 100 IVR Platform. It provides small-to-medium contact centers a cost-effective Integrated Voice Response (IVR) solution, enabling customers 24-hour access to services and information and reduction of toll charges.

MPS 1000 IVR Platform. It combines sophisticated transaction handling with application-controlled call handling. This platform is ideal for both enterprises and service providers.

Development Tools support by our IVR services group include the following

• PeriProducer
• PeriView
• PeriSQL
• PeriStudio
• PeriWeb